LHV, Estonia’s third-largest bank, needed a solution to manage a growing number of fraud and scam cases, while minimising customer impact.
Since implementing Salv, LHV has seen an increase in the true positive rate (to 38%, median is 40%) for detecting fraud and scams, streamlined workflows, and more efficient decision-making processes.
With Salv Bridge, LHV can intiate collaborative investigations, share information on bad actors, minimise impact of fraud, and recover funds.
Download the full case study to learn more about LHV’s approach, including:
- Tools to improve oversight and efficiency of the monitoring process.
- Practical insights for reducing impact of fraud via inter-bank collaboration.
- How integration of Salv differs from other providers.
