Customer Success Analyst

Permanent employeeFull-timeEstonia

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Your role

You will engage with clients to discuss their transaction monitoring/screening rule requests and translate them into Salv product requirements. You’ll collaborate with new clients to validate the structure, accuracy, and quality of their data. Additionally, you will write and optimize SQL and JMESPath queries and create custom data snapshots based on client needs. On a daily basis, you will work closely with our clients, Client and Onboarding Managers, and, when needed, our Product Engineering teams.

Your main responsibilities

What skills will make you successful

It would be a bonus if a bunch of these things would be true of you

Where in the world will you be based

Compensation

Our hiring process

The hiring process consists of four steps:


What do we offer?

Beat financial crime

You will be a part of our growing international team of industry leaders and fincrime professionals fighting for the same cause.

Embrace new challenges

Freedom comes with responsibility. At Salv, you will have both. You will have the opportunity to tackle new and exciting challenges and learn from them.

Get the support you need

You don’t have to face new challenges alone. You will get the support you need and deserve. Our team is full of mission-driven, kind-hearted people.

Early-stage options

We dream big. Besides a competitive salary, every member of our team will get a generous options package.

Work remotely

While most of our team is in Estonia, you will have the flexibility in when and where you work, as long as you align with the team and company objectives.


Join our fight against fincrime. Let’s make a change together.

Apply now
ISO/IEC 27001 logo
Aicpa logo
GDPR compliant logo
OWASP logo

We build security to our products and organisation from the start. We use security best practices (incl. ISO 27001, CIS etc.) to ensure that our security management system meets the highest standards.

Salv has an ISO/IEC 27001: 2022 certificate, as well as ISAE 3000 compliant SOC 2 Type 2 report.